Thank you for choosing the Bushel Plus SmartPan System™!
Our support portal is designed to answer any questions you may have, help you with a seamless set up process, and to avoid or resolve some potential issues for a better experience with our products. As always, if you have any questions that aren’t answered here, you can also reach out to your local Bushel Plus dealer for product support.
Can’t find a local dealer? Our team is also available to assist you.
Frequently Asked Questions
Is the SmartPan System compatible with my mobile device and/or computer?
The SmartPan System is compatible with both iOS and Android tablets and smartphones. You can download the Bushel Plus SmartDrop App to your smartphone or tablet by visiting the Apple or Google Play app store. The system provides a user-friendly interface for viewing and analyzing your grain inventory data.
Can I use the Bushel Plus System even if I don’t have a smartphone?
Yes, you can use formula paper and the remote to drop the SmartPan!
What happens if I lose or change my device or if the app crashes?
Currently, your saved results are saved on your device. If you lose/change your phone or the app crashes, you may lose your saved data. Please backup your data by sending it to your email address to avoid loss of valuable information.
How do I turn my Bushel Plus SmartPan System on/off?
The on/off toggle switch is located underneath the permanent magnet bracket on the carrier unit.
What happens if one of the parts in my Bushel Plus SmartPan kit needs to be replaced? Do I need to purchase a new kit?
No, you don’t have to purchase a new system. You can purchase individual parts through your Bushel Plus dealer.
What is included in the SmartPan System kit?
SmartPan Systems includes:
- 40” SmartPan System includes: Carrier unit and 40” wide pan, Scale, Lanyard, Owner’s manual, charging port, 40” narrow pan, remote, and air separator + charger.
- 20” SmartPan System includes: Carrier unit and 20” drop pan, Scale, Lanyard, Owner’s manual, charging port, remote, and air separator + charger.
- 60” SmartPan System includes: Carrier unit and 60” wide pan, Scale, Lanyard, Owner’s manual, charging port, 60” narrow pan, remote, and air separator + charger.
How does the Bushel Plus SmartPan System work?
The SmartPan is a drop pan designed to measure grain loss easily and precisely with ANY combine. Attach the magnetic drop pan to any combine and safely release it remotely using the SmartDrop app or the remote. Clean the sample with the Bushel Plus Air Separator and then check your results with the SmartDrop App.
Do the magnets on the carrier pan require power to work properly?
There are two types of magnets, on top of the carrier there are two 220 lbs magnets that are used to mount the SmartPan System to the header, feeder house, or back axel of the combine. There are also two electromagnets inside the carrier unit that hold the drop pan in place. These magnets do not require power and are always magnetized.
How do I know what my battery voltage is at and whether I need to charge my unit?
The Bushel Plus SmartPan System has a LED display screen near the toggle on/off switch that shows the charge level of the battery and the voltage. The AS battery has an audio alarm on it that sounds when 5 minutes of use are left.
If I lost my remote, can I drop the SmartPan using a different method?
Yes, since the SmartPan has two types of antennas, one that connects to the Wi-Fi, and therefore your smartphone or device, and one that connects to your SmartPan remote. If you’ve lost your remote you can use the SmartDrop App to connect to your Bushel Plus SmartPan System and remotely drop the SmartPan.
Need a new remote? Contact your Bushel Plus dealer.
How do I know that my SmartPan was really dropped or not?
The SmartDrop App will give you a confirmation that the SmartPan was dropped, if dropping the pan using the application. OR the remote will flash a signal (red button will blink again after it’s pressed) to confirm that the pan was dropped. If that signal is not received, then the red light won’t blink a second time, indicating the pan was not dropped.
How long does it take to measure using the SmartPan system?
It generally takes around 5-10 minutes to drop the SmartPan, clean the sample using the Air Separator, and enter the data in the SmartDrop App.
What is the Air Separator used for?
It is used to clean the sample quickly (in seconds) and efficiently by removing chaff and straw, leaving only the grains behind.
A huge time saver compared to other methods of cleaning samples!
How long does it take for my Bushel Plus SmartPan System to pay for itself?
This depends on what you’re seeing in terms of losses. We find that it usually takes around 120 acres for our producers to be able to pay for this system. In many cases, it ends up being closer to 70-80 acres.
Where can I mount my SmartPan Carrier?
You can safely mount your SmartPan to either the feeder house, the header, or the back axel of any combine.
What are the benefits of the SmartDrop App?
- It allows you to do calculations quickly and accurately
- It allows you to input and save combine settings as well as conditions
- It allows you to share combine settings with others (e.g. other drivers, farm managers, etc.)
- It allows you to connect your device to the SmartPan in order to drop it remotely in lieu of the remote.
- Access tips to calibrate your combine and bring down your losses
My app doesn’t look like the photos you use to promote it. Do I have an old version?
Bushel Plus introduced a new app in early 2019. Anyone still using a version of the app downloaded prior to early 2019 will need to download and subscribe to the new app.
- Search Smart Drop App in the Google Play or Apple app store.
- Download the app
- Create an account by completing the requested information. You will need your product serial number.
If you have any issues with this process, reach out to us.
Bushel Plus does make frequent updates to our new app. If your app doesn’t update automatically, be sure to check regularly for updates. You can use your existing credentials to log back into the app after completing updates.
Is the app available in more languages than English?
Yes, the app is also available in German and Russian. You can currently change the language in the app.
- Go to settings
- Choose your language
- Click submit
We are continuing to add new languages to the app in future updates.
What unit of measure is used in the app for the calculations?
You can select to use imperial or metric as a unit of measure within the app.
- Go to Settings
- Choose your unit
- Click submit
How do I change my currency in the performance monitoring section of the app?
The app currently measures performance in dollar, Euro, Ruble, and British Pound.
- Go to Settings
- Choose your currency
- Click submit